RETURNS & REFUNDS

Customer satisfaction is important to us. If you are not fully satisfied with your purchase, please contact us within 14 days of receiving your order.

Return Conditions:
• Items must be unused and in original condition
• Proof of purchase is required
• Custom or special-order products may not be eligible for return
• Refunds are processed after inspection of returned items

Please note that delivery charges are non-refundable unless the item is faulty or incorrect.

To request a return or refund, contact us using the details below:

+44 29 2049 7000
carpetworldcdf@hotmail.com